What's New
- 60-Second Unsend for All Channels — Every outbound message gets a 60-second delay with a cancel button before delivery, across email, Instagram, WhatsApp, Facebook, Telegram, and webchat.
- Live Countdown Timer — Amber message bubble with a real-time countdown shows exactly when the message will send.
- One-Click Cancel — Hit Cancel anytime within the 60-second window to prevent delivery. Cancelled messages stay visible with a "Cancelled" badge for audit trail.
- AI Reply Safety Window — Auto-approved AI replies and correction replies also get the 60-second delay, giving you time to review before they reach the customer.
- Smart Media Handling — Image, video, and file attachments on Instagram, Facebook, and WhatsApp are queued and delivered correctly after the delay.
- Channel Archive & Unarchive — Archive inactive channels to declutter your workspace, and restore them anytime with a single click.
- Conversation Resolved & Unresolved — Mark conversations as resolved when handled, or reopen them if a customer follows up. Keep your inbox focused on what needs attention.
What This Means for Your Team
- Catch typos, wrong recipients, or tone issues before the message leaves your inbox.
- AI auto-replies get a human review window — no more chasing sent messages.
- Works identically across every channel, so your team learns one workflow.
- Keep your channel list and inbox clean — archive what you don't need, resolve what's done.
— The Rabbit Chief 🐰